White Night 2024 – Terms and conditions

For all Legal and Accessibility Notices, please read below:

This website is owned and operated by Visit Victoria Limited (ACN 611 725 270) (‘Visit Victoria’), a company established to deliver tourism marketing and event procurement for the State of Victoria. The website contains information and material from Visit Victoria, its subsidiaries and other related companies. Your access to and use of the information and materials provided on this website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this website (‘Terms’). Your use of this website will mean that you accept these Terms. If you do not agree to these Terms, do not use this website.

We may revise these Terms at any time by updating this page, and your use afterwards signifies your acceptance of the amended or altered Terms. Please ensure you check these Terms periodically for changes.

Applications and participation in any White Night competition are also subject to additional competition terms and conditions.

 

INTELLECTUAL PROPERTY

Visit Victoria either owns the copyright in, or has permission to reproduce, the materials produced and published on this website. The content of this website is protected by the copyright and trade mark laws of Australia and other countries, unless otherwise stated.

Subject to these Terms, you are authorised to view, download or print material from the website for your personal, non-commercial use only. Materials may only be downloaded or printed with the applicable copyright and other legal notices included. Any other use of (including copying, modifying, displaying or transmitting) the content of this site requires the prior written permission of Visit Victoria or its licensors. For editorial, marketing, promotional or other commercial permissions, please visit Visit Victoria’s Content Hub which houses a collection of images, videos and stock footage available under licence.

Attribution
Material obtained from this website is to be attributed as follows:

• where the material indicates a third-party owner: “© [Owner’s name]” or
• in any other instances: “© Visit Victoria”.

Third Party Copyright
Some third-party content and images from external websites are used by Visit Victoria with permission. Visit Victoria recommends that you refer to the copyright statements at those websites before using any external site materials as their permission may be required to use the material. Visit Victoria is not responsible for your breach of any third party’s copyright or other intellectual property rights.

Trade marks, logos and images
‘White Night’, ‘White Night Melbourne’, White Night logos and the Visit Victoria logo are trade marks of Visit Victoria. Notwithstanding anything else in these terms, Visit Victoria’s trade marks must not be used in any form without the prior written consent of Visit Victoria. All other trade marks appearing on Visit Victoria websites are the property of their respective owners and must not be used as a trade mark without the relevant owner’s consent.

Please email enquiries and requests for permission to use to the attention of the Managing Editor, Digital at Online Editor.

GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed according to the law of the State of Victoria, Australia. It is a condition of use that users of this site agree to submit to the exclusive jurisdiction of the courts of Victoria and the federal courts of the Commonwealth of Australia. If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable from the remaining Terms and will not affect the validity and enforceability of the remaining provisions.

PRIVACY STATEMENTS

Visit Victoria’s Privacy Policy applies to visitors and users of this website, which is operated by Visit Victoria under the domain name ‘visitvictoria.com’, ‘visitmelbourne.com’, ‘whitenight.com.au’, ‘whitenightmelbourne.com.au’ and other Visit Victoria internet domains (‘Visit Victoria Websites’). By using any Visit Victoria Website, you signify your acceptance of Visit Victoria’s Privacy Policy, as updated from time to time.

If you do not agree with Visit Victoria’s Privacy Policy, please do not use any Visit Victoria Website. We reserve the right to modify, alter or otherwise update Visit Victoria’s Privacy Policy at any time. A link to our Privacy Policy is available.

Personal information
When you visit any Visit Victoria Website, some of the information that is collected about your visit is not personal information as it does not reveal your identity.

We will only collect personal information by lawful and fair means. Where we collect personal information about you, we will take reasonable steps, at the point of collection, to provide you with details about that collection, including who we are, how to contact us, why we are collecting the information and who we may share it with. Terms of Visit Victoria’s Privacy Policy are subject to any specific provisions contained in collection notices and in terms and conditions of particular offers, products and services – e.g. an online competition entry submission form, accompanied by ‘Terms & Conditions’.

We will only use and disclose your personal information when it is lawful and reasonable to do so. We will also only use and disclose your personal information for the purpose for which it was collected, or a purpose related to the purpose for which it was collected or as authorised by law. We may also disclose personal information to authorised contractors, subsidiaries and service providers in the course of delivering our information and services to you.

Email addresses will only be used to respond to specific user queries and will not be kept or used for any purpose other than stated. Email addresses will not be added to a mailing list unless consent is given, nor disclosed to any other party without your knowledge or consent.

We may also report statistics to the government departments that fund us and to our sponsors and promotional partners for information purposes.

Unsolicited personal information is personal information we receive that we have taken no active steps to collect (such as an employment application sent to us by an individual on their own initiative, rather than in response to a job advertisement). We may keep records of unsolicited personal information if permitted by law. If not, we will destroy or de-identify the information as soon as practicable, provided it is lawful and reasonable to do so.

In some cases, persons we disclose personal information to may be located outside of Victoria or we may store information on computer servers located outside of Victoria. When we transfer personal information to third parties or store outside Victoria, we use secure arrangements to protect the information. We will only transfer personal information outside Victoria after taking reasonable steps to satisfy ourselves that the recipient of the personal information is bound to comply with equivalent privacy obligations to those applying to us.

If you wish to access or alter any personal information we may have collected about you, you may request such access by contacting our Privacy Officer on +613 9002 2222 during standard business hours in Melbourne, Victoria. You may also contact our Privacy Officer in relation to any other concerns you may have about the privacy of personal information when using this website.

Primary purposes

The primary purposes for which we collect, hold, use and disclose personal information are set out below:

• providing information, news, offers and conducting surveys;
• registering subscriptions to our newsletter or application forms;
• running a competition or promotion;
• answering queries and resolving complaints (including responding to comments or messages submitted to us via our website);
• providing or facilitating the provision of goods and services;
• maintaining our relationship with an individual or entity delivering goods and services;
• promoting ourselves and our products and services, including through direct marketing and events
• performing research and statistical analysis, including facilitating research by third parties and for service improvement purposes;
• reporting statistics (on an aggregated, de-identified basis) to the government departments that fund us and to our donors, sponsors and promotional partners;
• keeping individuals informed of changes to this website and the events, products or services offered through this website or other sites of related companies, licensees or other production companies with which we collaborate; and
• analysing the results of surveys.

Secondary purposes
We may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or:

• which are permitted by law; or
• for which you have provided your consent.

Secondary purposes that we may use your personal information for include improving our services through quality improvement activities such as audits and surveys and for the purposes of obtaining professional advice.

Direct marketing
We may use your personal information to let you know about our products or services, where we have your consent or implied consent or where otherwise permitted by law to do so. We may contact you for these purposes in a variety of ways, including mail, email, SMS or telephone. When you consent to receive marketing communications from us, your consent remains current until you advise us otherwise. You can opt out at any time, by:

• contacting us;
• advising us if you receive a marketing call that you no longer wish to receive these calls; or
• using the unsubscribe link included in our electronic messages (emails and SMS) to opt out of receiving those messages.

Cookies
Like most web sites this site uses ‘cookies’ to make the user experience easier, more efficient and relevant. A cookie is a small data file stored on your device by your web browser and Visit Victoria’s web server. Note that unless deleted or blocked, cookies may remain on a computer as a record for future visits to this website. In using cookies, Visit Victoria does not record any personal information, collect names or details of commercial transactions.

Visitor logs are used on this site for statistical and information security purposes and no attempt will be made by us to identify an individual unless required by law or in the event of site misuse or unauthorised access attempts. Information collected will otherwise only be used to update and improve the site. Log information may include a user’s IP address, date and time of visit to the site, pages accessed and documents downloaded, previous site visited and type of browser used.

Website usage measurement
Analytics cookies on this site gather anonymous data. We may collect and process information on your approximate location, including IP address, GPS and Wi-Fi access points, in order to show information tailored to the vicinity of a user or possible language needs.

This website uses web analytics services provided by third party groups including Google, Doubleclick, Amobee, Facebook, Twitter, Stackla and Brightcove.
Google Analytics uses cookies to help analyse site use. To refuse cookies, change the settings on your browser. Disabling cookies may limit full functions and user experience of this website. Opt-out of Google Analytics here. Visit google.com/privacy for more information.

This website uses pixels, or transparent GIF files, to help manage online advertising via aggregated and de-identified profiles. GIF files are provided by and shared with our ad management partners: DoubleClick, Google, Facebook, Twitter, Brightcove and Amobee.
For more information about these third party advertisers, including information about how to opt out, please visit their respective web sites.

Internet use risks
Visit Victoria does not warrant that the functions contained in the site will be uninterrupted or without error. In addition, Visit Victoria shall not be responsible for the propagation of computer worms, viruses or other harmful components transmitted from this site and other third-party sites.

Quoted prices
Figures and/or prices stated on the Visit Victoria site are generally prices for tourist services, such as accommodation, day tours or attraction entrance fees. All figures quoted are in Australian dollars, unless otherwise stated, and include a Goods and Services Tax (GST). See our disclaimer below relating to these representations.

Links to other sites
Where Visit Victoria offers links to other sites other than Visit Victoria Websites, Visit Victoria is not affiliated with those sites and has no control over, and is not responsible for, their content, privacy practices or other policies. Third-party sites should contain their own privacy notices, and those third parties are responsible for their own privacy practices. Written requests for Visit Victoria to link to a site should be forwarded to the Online Editor. Visit Victoria welcomes links from other sites. Please contact Visit Victoria to seek written permission to link to the site.

Editorial policy
Information provided on this site is posted at the discretion of Visit Victoria. The site publishes articles, interviews and information that Visit Victoria believes will be of interest and value to consumers. All views and opinions contained in the articles, interviews, or other information on the site are solely the opinion of the writer, and do not necessarily reflect the opinions of Visit Victoria

DISCLAIMER

Visit Victoria endeavours to ensure that information appearing in this site is correct at the time of collation, but accepts no responsibility for any mistakes, inaccuracies or mis-descriptions, whether by inclusion or omission and whether negligent or otherwise. Prices, details and services shown are subject to change without notice, and Visit Victoria accepts no responsibility for any such changes. Prior to making bookings, you should check the availability and price of accommodation and services, the details of the facilities and/or services, and any applicable terms and conditions. All standards of accommodation and services contained in this site are indicative only of a certain class, and are based upon information provided to Visit Victoria, which Visit Victoria does not check independently. Visit Victoria makes no representation or warranty in relation to the standard, class or fitness for purpose of any accommodation or service, nor does it endorse or in any respect warrant any products or services by virtue of any information, material or content referred to or included on, or linked from or to this site. Any agreement entered into with a provider for accommodation or services will be with that provider, and Visit Victoria will not be a party to that agreement. Visit Victoria is not liable for any loss or damage suffered by any party under that agreement, including but not limited to any injury or death, or any direct, indirect, special, incidental, consequential, punitive or other categories of damages, losses (including loss of business opportunity, revenue or profit) or damage to goodwill arising out of acts or omissions relating to that agreement.

ACCESSIBILITY STATEMENT

Visit Victoria is committed to continuous enhancement of this website to ensure information on this website is widely accessible. Should you experience any difficulties with accessing this website or any information contained within it, please contact us and we will do our best to provide you with information in an alternative format, or direct you to alternative resources or agencies in good faith. To contact Visit Victoria regarding the accessibility of this site, email [email protected].

UNACCEPTABLE USE AND RESTRICTIONS

You must not inappropriately use, attempt to use or allow our website or services to be used for any acts which may or do result in a breach of a law or degradation of performance impacting on the website or other users of any Visit Victoria Website. Examples of such unacceptable and inappropriate use include: Hacking or modifying the website or another website to falsely imply an association with any Visit Victoria Website; unauthorised penetration or load testing; unauthorised SEO scanning; content scraping; posting of obscene or otherwise objectionable material or links which would be classified RC, X18+ or R18+ by the Classification Board of Australia; violation of any party’s intellectual property; abuse, harassment, threats, flaming or intimidation of any person or organisation; denial of service or distributed denial of service flooding to the extent that it impacts on website performance; use of derogatory, discriminatory or excessively graphic language; providing information that is false, misleading or inaccurate; phishing or transmitting viruses or other malware; sending unsolicited or unwanted personal or commercial messages (spamming); undertaking activities which cause or may cause third party service providers to place Visit Victoria’s IP addresses on a ban list and/or block those IP addresses.

Failure to observe and abide by these legal notices may result in your public IP address being restricted or blocked from accessing Visit Victoria Websites or your IP address may be reported to the relevant internet service provider or legal authorities for investigation and potential legal action.